Current Vacancies (Paid and Voluntary)

Would you like to help make a difference to the lives of people in need? An opportunity has arisen for a Fundraising Assistant to join our dynamic and growing fundraising team. Initially based remotely, this part-time post will locate to our Bradford office when possible. The main responsibilities are to provide fundraising administrative support through processing donations, maintaining the donor database, and delivering high levels of supporter care.

Working Hours: 22.5 hours per week.

Contract: 12-month fixed term contract with a possibility of renewal or a permanent position

Salary: £18,135 excluding LW (£21,157.5 including LW) pro-rata

Benefits: 33 days holiday (pro rata) per year inclusive of bank holidays increasing to 38 days with service, competitive pension scheme, buy/sell holiday scheme, extra day off for birthday, long service awards, enhanced maternity pay and lots more.

Main responsibilities

• Ensure all donations are processed promptly and accurate records are maintained on the donor database.
• Ensure all donations are appropriately acknowledged in a timely manner.
• Regularly update the donor database, entering data, logging donor details, recording actions taken, and follow-up actions required.
• Maintain the donor database, ensuring all processes are compliant with data protection regulations and consents.
• Maintain accurate financial records and produce reports as and when required.
• Prepare regular income monitoring reports and update the KPI monitoring spreadsheet.
• Work closely with the Finance team to ensure the smooth processing and allocation of donations to conferences, projects, and campaigns.
• Make and receive telephone calls in relation to donations, enquiries, and supporter care.
• Respond to supporter correspondence and enquiries received online, by post or email.
• Respond swiftly and accurately to supporter enquiries and ensure relevant staff are kept informed.
• Ensure effective and fully documented processes and filing systems are in place and followed to ensure efficiency and continuity of administrative procedures.
• Undertake research as and when required and provide support with supporter surveys.
• Provide support to the department’s overall donor engagement and stewardship activities and communications.
• Provide support to campaigns and appeals.
• Organise and co-ordinate meetings, presentations, and events.
• Develop and maintain positive working relationships with key internal and external stakeholders.
• Contribute to team meetings and team development days.

Person specification

Education

• Education to GCSE level or equivalent with passes in English and Maths 4 (C) or above

Experience

• Experience of providing administrative support
• Experience of processing and maintaining hard copy and digital records
• Experience of using databases
• Experience of creating spreadsheets
• Experience of building productive working relationships

Knowledge

• Good knowledge of customer or supporter care
• Knowledge, empathy and respect for the Catholic ethos and Vincentian values ofIT literate and proficient with Word and Excel
• Excellent numeracy skills and confident with financial figures
• Excellent interpersonal, verbal, and written communication skills the SVP

Skills

• IT literate and proficient with Word and Excel• Excellent telephone skills with a professional manner
• Excellent numeracy skills and confident with financial figures
• Excellent interpersonal, verbal, and written communication skills
• Excellent telephone skills with a professional manner
• Calm under pressure and able to work to tight deadlines
• Good self-starter
• Able to prioritise and manage differing workload demands, be highly organised, efficient, and meet deadlines
• Strong organisation skills, with excellent attention to detail and a methodical approach to tasks
• Able to process sensitive information and maintain strict confidentiality
• Supportive team worker willing to offer up ideas and contribute to team life
• Flexible and adaptable approach to the pressures of work, and willing to work occasional evenings and weekends

Desirable

• Experience of working or volunteering in a busy office environment
• Experience of working or volunteering in the charity or faith-based sectors
• Experience of fundraising
• Experience of organising events
• Good knowledge and understanding of fundraising principles and processes
• Good knowledge and understanding of finance processes
• Familiarity with online giving platforms such as Just Giving, Paypal and CAF
• Basic knowledge of the structures and practices of the Catholic Church
• Empathy with the Christian aims and purposes of the Society and able to value people of all faiths and none

In return we’ll provide you with the opportunity to work for a welcoming organisation that offers support and guidance and opportunities to progress.

Closing Date: 2nd April 2021

Interviews: 9th April 2021

If you feel you have the relevant skills and experience to fulfil this role successfully, please apply in the first instance with a covering letter and your CV to Steff De Simone at steffs@svp.org.uk.

Due to the volume of applications, we receive, if you have not heard from us within four weeks of your application, we have not been able to progress your application to the next stage.

We are currently looking for a volunteer to assist the Database Officer based at our offices near Waterloo, London.

Maintaining a database of over 10,000 people can be a challenge. The volunteer database assistant will help with the following:

• Maintaining records
• Entering new records
• Making amendments
• Making phone calls
• Filing documents

If you can spare 1 day or more per week, please email volunteering@svp.org.uk.  

Travel expenses up to a maximum of £10 per day will be paid.

This volunteer role will assist with the production of SVP publications, including:

• Annual Report
• Friends Newsletter
• Staff Newsletter
• Other leaflets, flyers and posters

It is necessary that applicants are able to use Quark and Photoshop.

2/3 days per week: 10.00am – 4.00pm

Remuneration: Travel expenses up to a maximum of £10 per day will be paid.

Please contact Ken Madine at kenm@svp.org.uk for an application or more information.

Shop volunteers of varying descriptions and skills are currently required at our Community Shops across the country.

All aspects of work involved with running a busy Community Charity Shop including:

• Sorting and pricing
• Stock preparation and replenishment
• Cash handling and serving customers
• Merchandising and display

Locations include: Leeds, Hallam, Manchester, Wirral, Tyne and London

This position is unpaid, but reasonable travel and lunch expenses will be reimbursed. We also offer tea/coffee and staff discount on items sold in the shops. Hours are flexible, with varying shift options, working around when volunteers are available to help. Full training is provided. To apply, email volunteering@svp.org.uk for further information.

Collection and delivery volunteers are needed to assist the driver in collecting donations and delivering from shops. 

Locations include: Leeds, Hallam, Manchester, Wirral, Tyne and London

This position is unpaid, but reasonable travel and lunch expenses will be reimbursed. We also offer tea/coffee and staff discount on items sold in the shops. Hours are flexible, with varying shift options, working around when volunteers are available to help. Full training is provided. To apply, email volunteering@svp.org.uk for further information.

Volunteer drivers are needed to cover and support the regular driver on the van, assist in offering weekend/evening collections and deliveries. Use of own car would be an advantage. 

Locations include: Leeds, Hallam, Manchester, Wirral, Tyne and London

This position is unpaid, but reasonable travel and lunch expenses will be reimbursed. We also offer tea/coffee and staff discount on items sold in the shops. Hours are flexible, with varying shift options, working around when volunteers are available to help. Full training is provided. To apply, email volunteering@svp.org.uk for further information.

Electrical appliance engineers and PAT testers are needed to test and/or refurbish white goods and small electrical appliances prior to sale in the shop. 

Locations include: Leeds, Hallam, Manchester, Wirral, Tyne and London

This position is unpaid, but reasonable travel and lunch expenses will be reimbursed. We also offer tea/coffee and staff discount on items sold in the shops. Hours are flexible, with varying shift options, working around when volunteers are available to help. Full training is provided. To apply, email volunteering@svp.org.uk for further information.